• are under 16

• are 16, 17 or 18 and in full-time education (this includes being taught full-time at a school, college, university or at home)

• are 60 or over

• are registered as partially sighted or blind

• have been diagnosed with diabetes or glaucoma

• are 40 or over and your mother, father, sibling or child has been diagnosed with glaucoma

• have been advised by an eye doctor (ophthalmologist) that you're at risk of glaucoma

• are a prisoner on leave from prison

• are eligible for an NHS complex lens voucher – your optician can advise you about your entitlement

You're also entitled if you or your partner – including civil partner – receive, or you're under the age of 20 and the dependant of someone receiving:

• Income Support

• Income-based Employment and Support Allowance

• Income-based Jobseeker's Allowance

• Pension Credit Guarantee Credit

• Universal Credit and meet the criteria

If you're entitled to or named on:

• a valid NHS tax credit exemption certificate (if you do not have a certificate, you can show your award notice), you qualify if you get Child Tax Credits, Working Tax Credits with a disability element (or both), and have income for tax credit purposes of £15,276 or less

• a valid NHS certificate for full help with health costs (HC2)

People named on an NHS certificate for partial help with health costs (HC3) may also get help with the cost of a private sight test.

Lost or damaged spectacles If your glasses or contact lenses have been lost or damaged and you pay for replacement or repairs, you'll only be considered for a refund if you're entitled to a voucher.

Our private sight test fee is currently £30.